FAQs

I work with people all over the world.  My clients prefer this – imagine sending a task and waking up in the morning and it’s already done!

I split my time between clients each day to provide the best service. I pride myself on responsible scheduling. If you have something super time-intensive, I’ll do my best to shift things around for you.

Payment options include credit card payments and payments from a bank account via PayPal or Transferwise.

I don’t have a set business hours. I am big on prompt and reasonable turnaround times and (within reason) can adjust my hours according to your needs.

We communicate via email, Asana, Slack and Skype. Skype calls needs to be scheduled.

I use Toggl to track my time. Toggl is a time tracking software that times every project to the second.

VA package service includes all administrative assistance, social media management, email marketing, internet marketing, website updates and more!

Usually 24-48 hours, unless you ask me to carry out a large or ongoing task.

All passwords, credit card info and other private data are protected by LastPass.

I’m also committed to complete client discretion and privacy – I’ll never share your personal information unless you tell me to.

A non-disclosure agreement (NDA) is included in my contract, but I’m happy to sign one specific to your company if necessary.

There will be no refunds on work completed and hours booked. Website Packages are non refundable.